General FAQs

We accept the following major credit cars: MasterCard, VISA, DISCOVER, American Express.
We accept PayPal and PayPal Credit
We accept Checks and Money Orders. When mailing in your order, please include your order number and full name. Order will not be shipped until payment clears with our bank.

We stock 95% of the items we sell. If an item is not in-stock we will do our best to get you that product in a timely fashion. A portion of the brands we carry are built to order. Once an order is placed you will be notified via email or phone contact with an estimated lead time. Please note lead times may vary depending on brand, make of vehicle and time of year.

All bumpers are designed to fit on stock, non modified trucks. If your vehicle is modified, please call us to verify fitment. Please note fitment data on the product page of the parts you are ordering for special notes.

Please contact us within 30 days of receiving your product if you would like to return an item. BumperSuperstore.com will issue a Return Authorization (RA) to you within 1-5 business days. Products returned without an RGA or RA number will not be accepted at the warehouse. Customers must adhere to the return policy in order for a product to be returned.

To read to full return policy Click Here

Buy with confidence from BumperSuperstore.com that you are received the best value online. Our competitive prices and frequent sale offers, allow for the lowest prices in the industry. You are also getting high quality customer service and joining the Bumper Superstore family with each purchase. Please email or call us if you have any questions or concerns.

When you place an order you will automatically receive an order confirmation notice via email. A tracking number will be sent when your order ships. For more information please contact [email protected]

Due to new regulations, taxes now apply to MOST states. Tax rates will be calculated based on your current state rate + local shipping zip code. This sales tax rate is calculated by the most current tax database. We do accept tax exempt forms. If you are a business or reseller, please provide us your tax exempt form and we'll gladly refund the taxes you were charged. You can email this to us at [email protected]

Yes! And it's easy, no matter how you placed your order: online, by phone, by fax or by mail! Just click on "My Account" at the top of any BumperSuperstore.com page, and log in anytime. You'll then be able to check any order number in question. Your order number is located on your emailed order confirmation notice or your shipping confirmation email. If you need further assistance finding your order number please contact us!

We place your order immediately. Please contact us immediately if you place your order incorrectly. If there is a mistake we attempt to correct this however we are not responsible for incorrectly placed orders.

At Bumper Superstore we want you to share your experience with your friends and other consumers. Please let others know your opinion about the products you've purchased. In addition to rating products on a scale from 1 to 5, you can write a product review to share with your fellow customers why you like or dislike certain products. Product reviews are easy and only takes a few minutes.

• Find the product you'd like to review, and click on "write a review" link
• Sign in to your BumperSuperstore.com account. If you are not a registered member sign up now. Go to BumperSuperstore.com click
• Rate the product with 1 to 5 stars (1 Star = poor and 5 Stars = Excellent)
• Write the product review
• Preview your review and submit

Review guidelines: Product reviews are intended to help fellow customers make informed buying decisions. When writing reviews focus on the products features and your experience with them. Provide details about why you like or dislike the product. Pretty simple right. Because this is a public site, we read all reviews before posting them. Reviews containing any of the following types of content will not be posted.

• Obscenities, discriminatory language, or other language not suitable for public forums.
• Advertisements, "Spam" content, or reference to other products, offers or websites.
• E-mail addresses, URLs, Phone numbers, Physical Addresses or other forms of contact information.
• Critical or spiteful comments on other reviews posted on the page or their authors.

Yes, if you have provided an email address we will automatically send an order confirmation e-mail to notify you that the order has been received. Once your order has shipped you will receive a shipped confirmation e-mail as well.